Privacy Policy
What we collect, who can see what, and your choices.
Draft for review. These policies have not yet been reviewed by a lawyer and are not in effect.
1. The short version
- We do not sell your personal data or share it for targeted advertising.
- For You and the Meetups list are personalized from the interests you pick and what you do in the app (section 6). You can turn this off in Settings > Content preferences.
- The green light works only at events. If you allow it, Your Event checks your precise location on your device to see whether you are at the event you hold a ticket for. It checks only while the Your Event tab is open, only during the event window (30 minutes before the start until 1 hour after the end), and never in the background. Your location is never stored, sent to us or shown to anyone; we receive only a yes/no answer on whether you are at that event. Other members see your green light only while you are both at the same event.
- Dating profiles can show the area you were last in, such as Uptown or Addison. Your phone works out the area name, and only that name is sent to us, never your exact location or coordinates. It is updated at most once a day, and we never show when you were there. In Settings > Privacy you can show just your city or turn it off.
- If you allow it, Meetups uses your approximate location on your device to show events near you. It is not stored or shared, and it is never shown to other members.
- You can delete your account in the app (Settings > Account > Delete account). We delete your profile, dating profile, photos and videos, posts, comments, likes, follows, stories, matches and settings. We keep, without your name: your messages in other people's chats (shown as "Deleted member" so their conversation still makes sense), ticket and payment records we must keep for tax, refunds and chargebacks, and reports and safety records about your account, which we keep to protect members and to answer legal requests.
- Block contacts (dating, optional): if you choose it, the app reads the phone numbers and email addresses of the contacts you pick (or all of them, if you choose Block all contacts) on your phone and sends them over an encrypted connection to our server, which turns each one into a one-way code with a secret key and keeps only that code. Your contacts are never stored as written, never shared, and never used for anything else. We use the codes only so you and those people don't see each other on the dating side of the app; the social side is not affected and nobody is told. To match, we keep the same kind of code for your own account email and, if you add one in Settings > Account, your phone number. You can remove all blocked contacts at any time.
- Your following list, who you like, and who visited your profile are hidden from other members. Only your follower count is public.
- We ask before scanning your face for selfie verification, and you can withdraw that permission.
2. What we collect
- Account: first name, @username, profile photo (required), birthday (to confirm you are 18+; others see your age, never your birthday), phone number or email, login details, and which version of our Terms, Privacy Policy and Community Guidelines you agreed to and when.
- Sign-up questions: whether you are single (to offer you a dating profile and suggest singles events; kept private, never shown on your profile) and the interests you pick.
- Profile: your social profile (photo, name, @username, bio) and, only if you create one, your separate dating profile: photos, pronouns (optional), prompts, your note to others approaching you, job and hometown (optional), dating intention, @handle, your gender, and the dating preferences you choose to add, such as who you are interested in. Your sexual orientation is optional, and it is shown on your profile only if you turn on Show on my profile (it is off unless you choose it).
- Activity: notes, comments, likes, passes, matches, follows, saves, messages, check-ins, tickets and events you host.
- Watch history (if you keep it on): the posts and videos you open. We keep it to show it to you in Your activity and to improve For You, for up to 90 days. You can clear it or turn it off at any time in Settings > Your activity.
- Approximate location (only if you allow it): used on your device to show meetups near you. It is never sent to us or stored.
- Whether you are at an event (only if you allow precise location on Your Event): a yes/no for the event you hold a ticket for, worked out on your device during the event window. We never receive or store your coordinates.
- Selfie verification (only if you choose it): a few seconds of video selfie and a face-geometry scan used once to check you are a live person and to compare against your main photo. We keep only the result (verified yes or no, the date, and the two scores: live person and face match).
- Payments: handled by Stripe. We receive the amount, date, last four digits and status, never your full card number.
- Safety: reports you make or that others make about you, blocks, and moderation records.
- Device and usage: device type, app version, IP address, crash logs and how features are used.
3. Sensitive information
Under Texas law (including the Texas Data Privacy and Security Act), your face scan, information that reveals your sexuality (such as your gender and who you are interested in), your religious beliefs, your racial or ethnic origin and your precise location are sensitive data. Religious beliefs, ethnicity and sexual orientation on your dating profile are optional, hidden unless you choose to show them, asked for only after a short notice, and never used to filter or match people. For precise location, Your Event explains what it is used for before your phone asks for permission, and nothing is checked unless you allow it. We ask for your consent before we process them, use them only for the features you turn on, and never sell them. You can withdraw consent at any time in your phone settings or in the app. Some features will stop working if you do.
4. Selfie verification and your face scan
If you choose selfie verification, we and our verification provider (Amazon Web Services, through its Amazon Rekognition service, working only for us) use a few seconds of video selfie to check that you are a live person, and create a scan of your face geometry to check that it matches your main photo. We ask for your written consent first, on the screen before the camera opens, and record when you gave it. If you say no, nothing is captured.
- We use the face scan only to verify you and to prevent fake accounts.
- We never sell, lease or share it, except with our verification provider or when the law requires it.
- We do not store the video. The one still image used for the face match is held only in memory while the check runs and is deleted right after (the law allows at most one year; we do not keep it that long). We keep only the result: verified yes or no, the date, and the two scores. Your check mark stays on your profile until you change your main photo.
- We protect it at least as carefully as our other confidential information.
5. How we use it
- To run EyeTag: show your profile, posts and green light, suggest people and events, deliver messages and process tickets.
- To keep members safe: detect fake accounts, scams and abuse, review reports, enforce our rules and prevent banned people from returning.
- To scan messages automatically for scams, nudity and other harmful content, and to review messages that are reported. People on our team do not read your messages unless they are reported or needed for a safety or legal reason.
- To support and improve the app, and to tell you about important changes.
- To meet legal obligations and respond to valid legal requests.
6. How we recommend posts and events
The For You feed and the "For you" order in Meetups are personalized. We rank posts and events using:
- The interests you pick (at sign-up or in Settings > Content preferences).
- What you do in the app: posts you like, comment on, save or repost, people you follow, posts you open (only if Save watch history is on), events you view, buy tickets for or attend, and anything you mark "Not interested". Recent activity counts more than older activity.
- Whether you are single, for event suggestions only: if you told us you are single, or you have an active dating profile, we show more singles events. This answer is private. It is never shown to anyone and is not used to rank posts. You can change it in Settings > Content preferences.
- General information: how recent and popular a post or event is, how near an event is (from your approximate location if you allow it, or central Dallas), which events people you follow are going to, and whether you are old enough for an event.
- What we never use to recommend posts or events: your sexual orientation, religion, ethnicity, health, precise location, or your dating activity (who you liked, passed or matched with).
- We keep the activity used for recommendations for up to 90 days.
- Your controls: turn off Personalized recommendations (you then see popular and recent posts in Dallas, and events sorted by date, and we stop profiling you for recommendations), edit your interests, tap Reset recommendations, mark a post or event "Not interested", or tap "Why am I seeing this?" to see the main reasons.
- Texas and other state laws give you the right to opt out of profiling that has legal or similarly significant effects. Our recommendations do not have such effects, but we honor the opt-out anyway through the Personalized recommendations switch. We do not sell your interest profile, share it with others, or use it for targeted advertising.
7. What other members can see
- Your social profile, notes, comments and follower count. Your dating profile is kept separate: it is shown only in dating places (Singles, Likes, your matches and at your event), never on your social profile or from search. If you make your account private, only followers you approve see your posts, reposts, tagged posts and stories; your name, photo, bio and follower count stay visible, and your dating profile follows its own settings.
- Your dating profile and green light, only to members at the same event as you, while Show your profile is on. "Liked profiles" looks the same as "To everyone" and is shown only to people you liked.
- Never: your location, your following list, who you liked on the dating side (until it is mutual), or who visited your profile. The number of likes on a post is public; who liked it is not.
- A like you send from Approachable singles at an event stays private: the other person is not shown it and gets no notification. Only if they like you too does it become a match, which both of you see, with a chat.
- Event hosts see the name on your ticket and whether it was scanned at the door.
8. Who we share it with
We do not sell your personal data or share it for targeted advertising.
- Service providers who work for us under contract and only on our instructions: hosting and database (Supabase), payments (Stripe), app updates and notifications (Expo, Apple and Google), selfie verification (Amazon Web Services), content moderation, maps, and email/SMS. Your data is stored and processed in the United States.
- Event hosts, only what is needed for your ticket.
- Law enforcement or others when the law requires it, or when we believe in good faith it is needed to prevent death or serious harm.
- A buyer or successor if the business is sold or merged, under this same policy.
9. How long we keep it
- Most account data: deleted within 30 days after you delete your account.
- Face-scan data from selfie verification: deleted once the check is complete, and never later than one year after the verification purpose ends.
- Material we report to the National Center for Missing & Exploited Children: kept for at least one year, as federal law requires.
- Messages are deleted for you when you delete your account; the other person keeps their copy unless they delete it.
- Safety and legal records (for example, reports, blocks, chats from ended matches, bans and payment records): kept as long as needed to keep members safe, prevent banned users from returning, and meet legal and tax duties.
10. Your choices and rights
You can view and edit your profile in the app, turn off Show your profile, delete your notes and comments, and delete your account at any time (Profile > Settings).
Depending on where you live, including in Texas, you also have the right to: confirm whether we process your personal data and see it; correct it; delete it; get a copy you can take to another service; and opt out of the sale of your data, targeted advertising, and profiling that has legal or similarly significant effects. We do not sell your data or use it for targeted advertising. To make a request, email [privacy email]. We may need to confirm your identity. We answer within 45 days. If we need more time, we will tell you and take up to 45 more days. We will not treat you differently for using these rights.
If we decline your request, you can appeal by replying to our answer with the word Appeal. We answer appeals within 60 days. If you are still unhappy, you can file a complaint with the Texas Attorney General’s Consumer Protection Division at texasattorneygeneral.gov.
Our website honors Global Privacy Control and similar browser signals as an opt-out request.
11. Security
We use encryption in transit, access controls and trusted providers to protect your data. No system is perfectly secure. If a breach affects you, we will notify you as the law requires (in Texas, within 60 days).
12. Adults only
EyeTag is only for people 18 and older. If we learn that someone under 18 has an account, we delete it. If you believe a minor is using EyeTag, report it in the app or email [safety email].
13. Changes and contact
We will tell you about material changes before they take effect. Questions: [privacy email], [operator legal name], [mailing address]. Effective [effective date].
Effective [effective date]